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We’d love to hear from you — whether you have a question, want to book, or just want to say hi.

Get in touch

  • Phone
    604-739-7979
  • Bookings
    booking@kitsilanails.com
  • Address
    #102 – 2065 West 4th Avenue, Vancouver, BC V6J 1N3
  • Hours
    Mon–Sat 10:00 AM – 7:00 PM  |  Sun & holidays 10:00 AM – 6:00 PM
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Frequently Asked Questions

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The easiest way is online using our booking form — it takes about two minutes. You can also call us at 604-739-7979 or email booking@kitsilanails.com. We’ll confirm your appointment within a few hours.

Always! Walk-ins are welcome any time during business hours. For the best availability — especially on weekends — we recommend booking ahead.

We’re open Monday to Saturday from 10am to 7pm, and Sundays and holidays from 10am to 6pm.

We’re at #102 – 2065 West 4th Avenue, Vancouver, BC (near Arbutus Street in Kitsilano). Street parking is available.

Gel take-off is $15 on its own. If you’re getting a fresh colour at the same appointment, there’s an additional $5 for the removal.

We do! Our Lil’ Miss services are designed for younger clients — Lil’ Miss Manicure ($20), Lil’ Miss Pedicure ($25), and the Lil’ Miss Mani & Pedi combo ($45).

Absolutely — nail art is one of our specialties. Simple designs start at $5. For something custom or intricate, bring a reference photo and we’ll give you an accurate quote before we start.

Absolutely! When you book online, you can request your preferred technician in the technician dropdown or notes. We always try to honor requests based on availability.

If you booked online, your confirmation email contains a Cancel this appointment link — just click it and confirm. We ask for at least 24 hours’ notice so we can offer the slot to someone else.

To reschedule, please call us at 604-739-7979 or email booking@kitsilanails.com and we’ll find you a new time.

Life happens — don’t stress! Just give us a call at 604-739-7979 if you’re running behind or can’t make it, and we’ll do our best to accommodate you.

We accept cash, debit, Visa, and Mastercard. Payment is taken at the salon after your service. Prices are in CAD and subject to applicable taxes.

We take pride in the quality of every service. If you experience a genuine chip or lifting within 7 days of your appointment, we'll redo it for free! Just send a clear photo of the affected nail(s) to booking@kitsilanails.com or message us on Instagram @kitsilanails.esthetics to book your redo.

For full details, please read our Service Policies.

Not by default — polish change, artificial nail removal, cuticle trimming, and hand or foot massage are available as add-ons for an extra charge. You can add them at the time of booking or just let us know when you arrive and we’ll be happy to include them.

  • Chips reported more than 7 days after your appointment
  • Damage from picking, peeling, or improper removal at home
  • Normal tip wear or growth
  • Damage from activities hard on nails (moving, sports, construction, etc.)

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